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JimR75's avatar
JimR75
New Contributor II
9 months ago

With Yahoo all Cox email accounts show only owners name

Wife is the owner of our cox account. When I create an email with Yahoo, her name shows up as the sender, not mine. Cox CSR says there is no fix for this to show my name as sender. Others experiencin...
  • JimR75's avatar
    JimR75
    9 months ago

    Solved the problem. Sign into Yahoo Mail, click on the gear > more settings  > mailboxes > account that you want to edit in mailbox list  > change to your name > Save

JimR75's avatar
JimR75
New Contributor II

Yes; I created my Yahoo account. That went smoothly. The problems lies with the way the name is displayed: it shows the overall Cox account owner ( my wife) as the person who contracted with Cox over 30 years ago for TV and internet services. Her name is grayed out so I see no way to change it.

PC_Medic's avatar
PC_Medic
New Contributor II
9 months ago

What email client are you using?

  • JimR75's avatar
    JimR75
    New Contributor II
    9 months ago

    I view my emails and through Apple Mail, I guess. 

  • JimR75's avatar
    JimR75
    New Contributor II
    9 months ago

    I view and manage emails trough Apple Maul, I guess, on my MAC