Will we get a discount for lack of service?
Internet has been out for 3 hours. Your website says the scheduled network outage fix won't be for another 13 hours. Will I and all the people in this area be reimbursed for the lack of service?
Forum Discussion
Total blackout on all services here. Taking over 8 hours and they keep pushing a later repair time. Everyone needs to call in to get service credit for what we are charged.
