Forum Discussion

stratmo's avatar
stratmo
New Contributor
5 years ago

WiFi works but wired Ethernet and cable tv do not.

Let me tell you my setup to start off: I have a 2 way splitter outside my house that runs 1 coax connection to my living room (where my Contour box is) and 1 connection to my basement (where my panor...
ethernet
internet
mystery
wired
tjharris's avatar
tjharris
New Contributor II
5 years ago

This sounds to me like misconfigured dns server. Try rebooting the modem then reboot the pc. I am also assuming you didn’t clone the MAC address.

  • stratmo's avatar
    stratmo
    New Contributor
    5 years ago

    I have rebooted both. And I haven’t cloned the MAC address, but I did use Ipconfig /all to find the address and I manually entered it into the ‘radio’ or whatever it’s called.

    • tjharris's avatar
      tjharris
      New Contributor II
      5 years ago

      Huh.  Radio? When? That doesn’t,t sound good. I would reset the modem. Your dns problems are likely in the modem not the lan.”radio would tend to mean WiFi which means you could have packets all over the place. I think I’ll let someone more knowledgeable help you.

      • stratmo's avatar
        stratmo
        New Contributor
        5 years ago

        Thanks. And you mean factory reset? Or power cycle?