wifi issues
Any suggestions? I upgraded to a Panoramic wifi router because I was told by COX that would solve all of our wifi issues. After upgrading - we are having terrible speed and loss of connectivity hap...
Forum Discussion
I’m a new customer, and I have only had the panoramic WiFi box. I have horrible Service. My Internet goes out for 10 minutes every two hours and then comes back on. It is causing all of my devices to disconnect and is seriously problem given that I work from home due to the pandemic. All my neighbors have this problem too. I am unable to use another provider because of the Cox monopoly.
I have Cox complete care, and I’m paying over $200 a month for services that do not work. It’s is their network...they are not able to provide consistent services. Just keep complaining and keep a log of time and date. Download the Cox WiFi app if you haven’t already and get a screenshot every time. im at the point where I am getting ready to file a complaint. Not sure who I need to file a complaint with, but I am livid. This is the 5th largest city in the US, but I can’t get WiFi here. It makes no sense.
- @LisPhx, I recommend sending us an email to cox.help@cox.com with your full name, address, and a brief description of the concern so we can help. Thanks. -Allan, Cox Support Forums Moderator.
