Forum Discussion

animalhouse100's avatar
animalhouse100
New Contributor
12 months ago

Why so many outages?

Why so many outages? I've had at least 2 sizable outages per month for the last 3 months along with lots of little one.  Cox internet is starting to suck.  What is causing so many outages? 
animalhouse100's avatar
animalhouse100
New Contributor
12 months ago

I do not need someone to look into my account personally. This is not about my acct. Any outage I experience always is accompanied with an email from Cox acknowledging there is an outage in the area.  Why is Cox having so many outages?

LatitiaS's avatar
LatitiaS
Moderator
12 months ago

Hi animalhouse100,

 

Please reach out to us at one of the before mentioned channels with your full service address.  We can review the outage reports to see if there are specific details regarding the troubles.  

 

Thanks!

 

Cox Support Forums Moderator