What modem are you using, and have you tested with a single ethernet connected computer direct to the modem? WiFi will never be an accurate method of testing. The fact that the tech is getting good speeds and you are not could be any number of things. Test with a computer connected direct via ethernet, booted up in safe mode with networking. The reboot to normal modem, and compare the speeds, if they are similar then we can take the next step, of they are radically different, faster in safe mode than normal mode, it could indicate some background software slowing the computer down.
I have my xbox hard wired...and getting low speeds and my laptop has no ethernet slot so its only wifi. my cellphone both iPhone and android runs the same speed test as the laptop. so its something else cause he used his iPhone and got the speed not sure why he got full speed on his cellphone and he was present during all 4 tests and we did multiple ones and he saw the speeds were inconsistently low and fluctuating
You could purchase a USB-to-Ethernet adapter. Match its USB specs to the specs of your laptop.
just did for my computer lol my speeds is constant at 450 and 10 upload but its mostly unstable and upload is like 5 and download goes from 240-600 lol
Your xbox cannot properly run a speed test. In fact somewhere it tells you that it's not accurate. It needs to be a computer on a 1000baseTX connection.
