Dedebutler, I work from home too, so I understand how important a reliable connection is. I'd love to help. Please email your full name and complete street address and a description of your trouble to firstname.lastname@example.org so I can look at this for you.
I'm sorry to hear you're having trouble with your wifi. I know service issues can be frustrating and I'd like to help. This doesn't sound like something our forum community can help with. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or by email at email@example.com. Please include your account info such as your full name and complete street address in your message along with details of the trouble you are having and a link to this forum thread.
I agree the last 2 weeks the internet has been doing this. I have contacted cox several times. Each time they tell me it is fine only to go to my account to see. Your area is having an outage. Getting really old cox. As much as the service is out cox will be costing people their jobs. So then they can pay our bills when we do. Not sure why cox internet is not so reliable.