why is it that i need a docsis 3.1
why is it that i need a modem that supports 1G speed plus for an upgrade to 500mps? i have a netgear cm600 docsis 3.0 witch supports up to 960mps and i was told i needed to upgrade to the to the docs...
Forum Discussion
Hello,
Thank you for reaching out to the Social Media Team. If you subscribe to Ultimate or Gigablast, then you need to upgrade to a DOCSIS 3.1 device to receive full download speeds. You can visit our site for Cox Certified Cable Modems at www.cox.com/.../cox-certified-cable-modems.html.
If you need further assistance, please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thank you.
Sharon
Cox Support Forum Moderator
Thank you for reaching out to the Social Media Team. If you subscribe to Ultimate or Gigablast, then you need to upgrade to a DOCSIS 3.1 device to receive full download speeds. You can visit our site for Cox Certified Cable Modems at www.cox.com/.../cox-certified-cable-modems.html.
If you need further assistance, please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thank you.
Sharon
Cox Support Forum Moderator
