Forum Discussion

hayleyderek13's avatar
hayleyderek13
New Contributor
9 days ago

Why is Cox in New Orleans so bad

Anyone else live in New Orleans and have internet outages almost daily? It's the biggest city in the state and I have service so spotty it's as if I live in the middle of a swamp. And the customer service agents know about as much as I do, maybe less. 

  • Hello. I'm sorry to hear you have been having trouble with your internet. We would be happy to look into this for you and address your concerns. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? You can also reach us on Twitter/X at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.