why has there been so many outages in my tucson neighborhood and how come cox will not tell me?

What I find interesting is they flag the outages and still charge for the day. If you know well enough to flag it you know you shouldn’t be charging since you are not providing a service. They want to squeeze as much cash out of their unsuspecting customers (likely the older) and only credit those who take the time to demand not to be charged for services they are failing to provide.