Forum Discussion
You could try logging into your Cox account to Reset your modem as opposed to a reboot. Reboot will reboot the device as is...but a Reset could correct any errors in your firmware.
- Lovemylab2 years agoContributor III
I had no idea. I thought that was just a remote restart.
- Bruce2 years agoHonored Contributor III
A reboot or restart just turns off and on equipment. A network reset should wipe the current network config and reload it, such as a factory reset would do for hardware. Cox could push an update to your modem so all you'd have to do is reboot.
However, there may be nothing wrong with its config because as others have noted, some modems take a long time to reboot. Is 10 minutes unusual for the OP? I don't know, but it was worth a post.
- WiderMouthOpen2 years agoEsteemed Contributor
A network reset should wipe the current network config and reload it
Is a network reset the same as a factory reset? Also how would a reset correct firmware issues? Do you mean it does error correction on the firmware itself or does it just make sure firmware is up to date?
As for boot time, I think the manual calls for up to 6 minuets(1 for LED activity and up to 5 for boot) for factory reset so maybe what OP is reporting isn't that abnormal. I could see 5-6 minuets seeming like 10 when your staring at the lights.
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