Bro I hope you have safely returned to UK , COX is the definition of Greed I moved to Lake forest in 2021 my bill was 99 buck a month which the service they call gig blast , at the time fastest few month in I got a bill that is higher than 99 buck, i called them they said I used up my data ? I was confused i did not know internet provider give you a data like a cell phone company, apparently 99 bucks will only give you 1 T or 1024 GB of internet usage, so a 4K movie is about 50-100GB modern game is between 65-100 GB I have 3 people in the house that pathetic 1 TB can even last, my sister who live in Irvine was also using COX at the time but luck for her Google Fiber was available, and 75 bucks get you the same speed but unlimited, but I was SOL because COX is still holds LF, not too long after my bill went up again, due to the OG 99 USD bill was " apparently a promotion, now they charge 120 for the same service " a year later I am paying 140 and that will be 170 in 2025.
P.S there service is so unreliable there is an outage almost every month from mid night to 6 AM, imagine you work day shift and when you get home there is no internet yet they still charge me !
Word to describe COX - despicable, greedy !
Hello leowang199573,
I appreciate wanting to get the most out of your services and wanting to see what possible options are available to help with lowering the bill. We do offer additional data plans and an Unlimited Data Plan that may help save on going over the 1.25 TB of data usage. You may monitor usage from MyAccount or the Cox App. More about data usage is here if needed https://www.cox.com/residential/internet/learn/data-usage.html.
For us to help review your account and any billing or technical concerns or issues, could you email us at Cox.Help@cox.com with your name, complete address, and some detail and we can further investigate?
there shouldnt be even a $1 charge for unlimited data. you people do nothing but spout pro data cap propaganda
