Why daily outages for over a week?!!
In Santa Barbara we have had internet outages EVERY DAY for over a week. I get text notifications but no explanation and it sometimes gets restored then crashes again! Cox service in this area has ne...
Forum Discussion
Yes of course, I emailed someone named Stephanie earlier today but no response yet. I have also tried to reach humans on the phone several times. I have a neighbor who has found that posting complaints on Cox twitter gets some response although no solution to their problem. I think they have singularly poor customer service in addition to their technical problems, even compared to other mega-providers and utilities. Until recently they had a monopoly in my area and this may contribute to the unresponsive attitude...
abrysk
Hi there, I haven't received an email. Please send me an email and make sure that it goes to cox.help@cox.com. It may not be myself who responds but that email will definitely come to our team. Thanks!
StephanieS
