When will Cox update to Fiber Optics? New Internet is no faster. Still using cable
When will Cox update to Fiber Optics? New Internet is no faster. Still using cable
Forum Discussion
I just had Cox install Gigablast and I am still getting the SAME downloads speeds that I was on Ultimate. Around 250. I would like Cox to fix this as paying extra for the same speeds seems a little off to me.
They replaced my existing Cox Panoramic Wi-Fi Docs3.0 modem with new 3.1 will on site (THATS ALL THEY DID). I am wired in from a desktop and no change to speed tests or to downloads.
CSizelove,
We would like to look into your issue to see why you are not getting your speeds. Would you send us an email to cox.help@cox.com with your name & address along with a link to this post? We can check to see what may be causing your problem at that time.
Mark M.
Cox Support Forums Moderator
We would like to look into your issue to see why you are not getting your speeds. Would you send us an email to cox.help@cox.com with your name & address along with a link to this post? We can check to see what may be causing your problem at that time.
Mark M.
Cox Support Forums Moderator
