What will it take to get decent internet?
Cox has an absolute monopoly in my area (Chesapeake, Virginia) on cable internet. The next best thing is Verizon with DSL, and there's absolutely no fiber optic here, of course.
We've had Cox for ...
Forum Discussion
Suggestions would be massively appreciated.
I feel your pain. My problem with Gigablast is I only get 80 MB down but my Up is very stable of 35 which is max for this plan. I am at a loss too. Good luck.
- Hi Marek. The modem gets provisioned when it is activated and the modem log you sent looks good. Are you wired or wirelessly connected? It is possible that the device you are using is limited as it may only have a 100 Mbps network card in it. To verify your speed, please hard wire a computer that has a 1gig network card to the router and run a speed test to see what your speed is and then bypass the router, disconnect the Ethernet cable and the power cord to the modem, give it 30 seconds and then plug the power cord to the modem back in to reset it. Once the first 4 lights go solid, connect the Ethernet cable from the computer directly to the modem and run another speed test and compare them. They should be similar. To get further assistance, please reach out to us on Twitter at @CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator
Reach out on Twitter... not the cox forums 😂
