What is with all the downtime lately?
What is the deal with the constant downtime we are seeing? Almost every day now, sometimes multiple times a day (I think the other day there were 3 planned downtime events). I only know they are plan...
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Same for me! We constantly lose service. I even have extenders and most of the time we can only get service in one room when you have it. Consistently have to turn off WiFi on our devices and use our cellular plans. We have continuous recording cameras but doesn’t do any good without service!! So frustrating and ready to find a more reliable service. Been without service for hours now and expected repair time keeps getting pushed out. Should not have to pay for a service that only works half the time.
Hello Mmodena. I am sorry for the service issues you are experiencing. We strive to ensure our service remains reliable and operates properly at all times for our customer's needs. Can you send us an email to Cox.Help@cox.com with your full name and complete address? We would like to investigate this issue for you.
