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SueJohnson's avatar
SueJohnson
New Contributor II
6 hours ago

What is the catch on the offer to save on my internet

I received a letter from Cox saying I could save on my current speed $80 for 2 years or upgraded speed for $60 for 2 years. I currently pay $90. What is the catch?

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    No. It means if you cancel before the 2 year contract is up, you get charged all/some of the ETF. I think they have a rolling ETF that gets less depending on how much time in the contract is left. See here for more info. The price will go up after the contract though. What it goes to depends on the general pricing at the time.

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    The catch is usually the early termination fee(ETF). Putting you in a contract means they get money from you for 2 years. Not sure why faster speed would be cheaper though. Would need to see the details of the deal exactly.

    • SueJohnson's avatar
      SueJohnson
      New Contributor II

      Your mention the early termination fee. Does that mean  at the end of 2 years when I go back to $90/month I would have to pay an early termination fee?