Forum Discussion

motox's avatar
motox
New Contributor II
6 years ago

What is a normal amount of packet loss I should expect with COX internet?

I recently had cable internet installed to my home.  From the get go I have been experiencing packet loss.  I don't know what the most trusted test of this is but I've tried several including cmd pin...
LisaH's avatar
LisaH
Moderator
Hi Motox. I am sorry that you are still experiencing issues even after this has been escalated. We are contacting the parties involved and you will be contacted with an update. Thanks, Lisa - Cox Support Forums Moderator.
jameslance's avatar
jameslance
New Contributor II
6 years ago

Hi LisaH,

I tried to create a similar thread about my issues with packet loss and modem resets, but it has been marked as spam or abuse. I submitted an appeal, can you please take a look.

Thanks