Forum Discussion

motox's avatar
motox
New Contributor II
6 years ago

What is a normal amount of packet loss I should expect with COX internet?

I recently had cable internet installed to my home.  From the get go I have been experiencing packet loss.  I don't know what the most trusted test of this is but I've tried several including cmd pin...
motox's avatar
motox
New Contributor II
6 years ago

The second tech was here this past Friday.  He replaced the drop but said he was still getting packet loss at the tap.  It was my understanding that he would be submitting a line maintenance request.  How long does that usually take for a bucket truck to get sent out?