Forum Discussion
Go Daddy has a habit of blocking Cox IP addresses. Run a Tracert to one of the sites being hosted, I will wager a cup of coffee, that it starts to fail at their router.
Ran into that a LOT when I was working for Cox...
- DJ_Scott2 years agoNew Contributor
Thanks for the Tracert suggestion. The first fail on the list was at line 9 which they said proved it was not the router. But if you worked for Cox you would know better than I. It's all Greek to me.
- ExtraChrispy2 years agoContributor III
Please post your results so we may all better understand what they mean.
- WiderMouthOpen2 years agoEsteemed Contributor
+1 for the tracert results. Wonder what IP you get.
- Darkatt2 years agoHonored Contributor
Post the results, I can look up and verify what the failure is.
- DJ_Scott2 years agoNew Contributor
Thanks everyone for being SO responsive. I was out of the office today with no access to reply. Long story short - I replaced the Gateway Modem and all is better.
Tech support was completely baffled. But, I visited a Cox Store and the manager said, whenever something weird like that happens it's typically a sign that the modem is going bad.
So, short of this issue resurfacing I'm once again a happy COX customer. [Smile]- WiderMouthOpen2 years agoEsteemed Contributor
Sounds more like it was a IP block and changing the gateway changed the public IP. It would still be helpful to see the old tracert vs the new one to confirm.
- DJ_Scott2 years agoNew Contributor
I don't have a screenshot of the previous tracer. But if it still matters I can share the current tracer?
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