Forum Discussion

diafrate's avatar
diafrate
New Contributor
6 years ago

Verified email SMTP Block BY COX

OMG   OM freaking  GOD!   The worst, least educated, unprofessional, useless, tech support since ......   EVER!!!   like tens of millions of others, I cannot wait until 5G so I can dump COX. ...
KevinM2's avatar
KevinM2
Former Moderator
6 years ago
@diafrate, we're sorry to learn that you're experiencing issues with our email service, and I'd like to help in any way I can. Cox generally does not troubleshoot third-party client devices, and you've indicated that you're not experiencing any issues with our WebMail platform. When you mentioned "Does not work with thunderbird, outlook, Microsoft mail, eM client, and mailbird," have you tried this on different devices?

Please ensure your device's operating system is up-to-date.

www.cox.com/.../minimum-system-requirements-by-cox-internet-package.html

-Kevin M. Cox Support Forum Moderator
  • bearone2's avatar
    bearone2
    Contributor III
    6 years ago

    for me it wasn't an issue of the 3rd party client, cox blocked me from the smtp server.