Forum Discussion

mel_hughes's avatar
New Contributor
4 years ago

Using my email in outlook on my phone

I have enjoyed using my email in outlook on my android phone. However, I can no longer do this. It has asked me many times to re-enter my password. Today it locked up so I deleted it and tried to re-add it. Now it won't add my email back. I even tried changing my pw on the internet and it still will not take the new pw. All I want is to be able to access my email on my phone. If anyone can please help I would really appreciate it!

1 Reply

  • bearone2's avatar
    Contributor III

    after you change the pw, needs to be done on all devices that access the account.

    if you don't change on all devices, the old pw is pinged,looks like an intrusion, you're locked out.