Forum Discussion
We have had a sampling of all the problems listed below. Some of our Apple devices can receive but not send - others haven't received an email since 4-24-19. Yet they appear to all be on our mywebmail. Am actively looking for high speed internet alternatives to COX. Any suggestions?
My son has AT&T and has had no issues for years. Hasn’t ever had to contact tech support. I’m looking into that since Verizon fiber optic isn’t available at my address. I don’t know about Santa Barbara, but depending on your address in Orange County, the ISPs available are few.
- peggy80806 years agoContributor
I have been having email issues for over three weeks, almost a month. Almost all of my problem is I can't use the search function. Each and every time it gives some kind of proxy error or other timeout error. I've been screenshotting the errors several times a day for the past two weeks. This happens on every single browser no matter what wifi I'm in. Also, I ONLY use webmail. I too was told I would get a phone call (no call) and they even had me change my password to something they could see in order to "fix" it. I do not feel comfortable with that, but if it is necessary to fix the problem I was OK with it. I've never heard back from them, and have spent hours and hours on the phone, chat, email, and cox connect app. They've had my password for over two weeks
- Cards476 years agoNew Contributor III
That’s just wrong on so many levels. If Cox stands me up today, I’ll have my son setup an email account at Gmail, have him setup my iPad email client with the new email, move over to AT&T as my ISP, and cut Cox loose.
- peggy80806 years agoContributor
Yea they told me since email is s "free" service they aren't obligated to fix it. One of the cox connect agents told me to make another email account since cox gives you ten accounts lmfao right like I should just abandon my account I've had for 10 years.
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