There is absolutely no reason why you shouldn’t want to use your email client since Cox gives you the settings to do so. My email client logs in to both the incoming and outgoing Cox email servers. I can receive email, but the fun happens when I go to send it. The email client sends it just fine and I see it in the sent email box. I login to the WebMail page and the same email I sent is also in the sent box. The problem is that the email is queued somewhere on the Cox mail server as no one actually receives an email from me. I proved that by not using my email client and only using the WebMail page. I can send and receive, but nothing gets sent from the Cox mail server to the recipient even though it’s in the sent box. That WebMail page is in-house on Cox’s servers. At this point it has nothing to do with the setting on my computer. I’m only using a browser to access Cox’s email system. It ain’t me or us, it’s Cox!!
I think when Cox’s tech support wants me to describe what’s happening, I’m gonna cut and paste what I just wrote over and over again until they get the picture and that “Aha” moment.
That's weird. My send through Outlook makes it to the Cox Webmail and then on to the intended recipient - not stuck there like yours.
