My post-April 24 issue is different from yours. I'm using old, old Outlook on Windows PC. I cannot RECEIVE email from pop.cox.net, using port 995 and checking Server Requires a Secure Connection, like it's been for awhile. However, I CAN send emails via smtp.cox.net port 465 w/ Secure Connection just fine!
Online chat told me that I needed latest and greatest Outlook and that because of the cox "changes", sending may be a problem without the new security protocol. But I can send with this old Outlook just fine! So I don't need a new Outlook.
I tried another posted fix suggestion and changed my password, since I'm able to use Cox Webmail just fine. I can see the emails there, but still cannot download them to my outlook via pop.
I love having Outlook consolidate all my emails from all of my accounts, including the three I have on Cox. Having to go and log on three times to Cox Webmail is a royal pain.
We'll be moving soon to a non-Cox area. Who knows if Comcast or Verizon will be any better.
After more forum reading, I see what my problem might be - Windows XP. The operating system itself may not have the wherewithall to conform to the new security standard, regardless of what Outlook version you might be using. But I can send emails! And sending emails was the main issue being addressed by the new security protocols. Just as confused as ever. . . . .
I see what my problem might be - Windows XP.
Thunderbird works just fine on XP. Hate needing a second email client judt for COX! Fortunately very little of my email uses my COX address.
