Forum Discussion

Cards47's avatar
Cards47
New Contributor III
6 years ago

URGENT: Still having email issues? Post your email status here! Refer Cox Support to this thread.

Since the 4/24/19 email security rollout, users have been experiencing various kinds of email issues. This is now day 13. I can receive email, but when I send email, it shows in my sent box, but is n...
erinchristianse's avatar
erinchristianse
New Contributor
6 years ago

I cannot send either.  I am using Outlook 365.

  • Cards47's avatar
    Cards47
    New Contributor III
    6 years ago

    I have someone at Cox looking into all this and the tech I’m working with will call me tomorrow. So I’ll let ya all know how it goes.

    • KevinM2's avatar
      KevinM2
      Former Moderator
      6 years ago
      Hi Cards47, please let us know how this goes, I truly want to have this resolved for you as quickly as possible. -Kevin M. Cox Support Forum Moderator
      • Cards47's avatar
        Cards47
        New Contributor III
        6 years ago

        I’m working with Carol and Nicole out of Virginia on their Cox Social Media Support Specialist team. We’ll see what happens. Looks like my Microsoft Certified Network training is coming in handy after all, now that I’m retired, lol.