I continue to have problems sending e-mail via either Thunderbird 60.6.1 on my HP Win10 laptop or my iPhone running plain ol' mail. I can receive (POP) but cannot send (SMTP). I've had an open support ticket since Thursday April 25. I've called in multiple times and am 7 days into a promised 24-48 hour managerial callback.
I feel your pain. I went to my Son’s house and used his iPad to send an email to cox.help@cox.com as KevinM2 suggested. You can see what I wrote above when I replied to KevinM2. I know when I used my Son’s email address to send an email to Cox that they would get it as I CC’d a copy to my Cox email account and I received it. I just check my email account on Cox via their WebMail page using Safari and I received it. Therefore, I know that the Cox email account cox.help@cox.com received it as well. The only problem is, will they do anything about it? Considering how long you’ve waited, I not sure I would want to hold my breath.
Thanks for posting your reply and please update if you get a response or anything changes.
