Upload
My download is 350 plus all day but my upload during the day is below .5 up. We are supposed to be getting 35 up but don't even get anywhere close. Are cables are perfect and i have tried resting to ...
Forum Discussion
There appears to be an issue with the upload speeds in many areas. I am in Westerly and consistently had 333 Mbps down and 32 Mbps up. Now the best is 230 down and 1.5 up. Live Agents were unsuccessful in their attempts and tech is scheduled for 8/3/2020. There was an outage yesterday afternoon and that was supposedly repaired late afternoon. I work remotely and depend on reliable internet and 1.5 Mbps is not getting it done. I am sorely missing Verizon FIOS. 300/300 without any interruptions.
Hello,
I am sorry to hear you have been experiencing slow internet speeds. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Sharon
Cox Support Forum Moderator
I am sorry to hear you have been experiencing slow internet speeds. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Sharon
Cox Support Forum Moderator
