Upload speed constantly dropping to nothing
For the last few years every few months I have had to call to complain about my upload speeds dropping to nothing with high packet loss. One of the last people they sent out said my upstream signals ...
Forum Discussion
Can you post your downstream signal levels too? I want to see if they are high enough for you to use an attenuator. However that won't stop noise problems on your node. Will probably need a informal FCC report to get Cox's attention.
PS. What model modem do you have. Is it a Motorola/Zoom modem by any chance? If so, see thread here over on Comcast forum. A bit over my head, but maybe some else can break it down to brass tacks.
Thanks for the response. My mode is the basic Arris TM3402A that they provide to users that have phone service and internet. I have actually filed two FCC complaints over the last few years of dealing with this. The first time they basically said "We don't see any issues so there is nothing we can do but you can pay for a faster internet package if you would like" The next time they replaced the line coming into my house and the line buried underground and when I still had the issue they blamed my Ethernet cables so I replaced those. Then they blamed my router so I wired my computer directly to the modem and when I still had issues they just tried to sell my on a faster internet package. They have put attenuators on there but each person they sent out changed what the previous person did to see if that would fix it.
Edit:I just looked through some old screenshots and the last thing they tried was adding a FAM3 3db attenuator thing but that didn't seem to fix it so it was removed. I didn't take pictures of the two other devices they tried unfortunate.
