Forum Discussion
JonathanJ
4 years agoFormer Moderator
@SKEENE
I want you to get the speed of the internet tier to which you subscribe, and I apologize for all the frustration. For testing purposes are you able to hardwire a pc/laptop directly to the modem and run a speed test? If so please reboot the modem first.
Jonathan J
Cox Social Media Support Specialist
I want you to get the speed of the internet tier to which you subscribe, and I apologize for all the frustration. For testing purposes are you able to hardwire a pc/laptop directly to the modem and run a speed test? If so please reboot the modem first.
Jonathan J
Cox Social Media Support Specialist