Forum Discussion

bechtner's avatar
bechtner
New Contributor
6 years ago

"upgraded" to Gigablast, still stuck w/ old 50 mbps cap

This is getting horribly frustrating. I'm ready to find another provider. I put in a request to upgrade to Gigablast on New Year's Day. Last night, I installed my Netgear CM1000 modem. I'm still se...
mumblemouth1's avatar
mumblemouth1
New Contributor
6 years ago

we have same issue also.. our upload speed went to 35mb  but download wont top 150

  • KevinM2's avatar
    KevinM2
    Former Moderator
    6 years ago
    Hello, we can certainly take a look at your equipment as well as the signal levels. Would you mind forwarding this to cox.help@cox.com? Please also include your service address. We hate to see our customers' experience slow download speeds. -Kevin