John2222
9 months agoContributor II
"Update Now" email link blocked !!!
I got an email from Cox Care <lremaklus@cox.net> or I think it is Cox telling me to "Update Now" for the transition? Is this email valid or is it spam? Dear User customers who have not updated the...
- 9 months ago
Hi John, I know spam and phishing emails like this are frustrating I get them too. This is not an email we would send out. I get emails like this too If you would like to, please report it by forwarding a copy of the email to abuse@cox.com
Abuse Submission Guidelines
The following are the basic submission guidelines for sending issues to abuse@cox.com.
- When forwarding the email, do not attach additional files. Forward the email exactly how you received it.
- Do not attach additional files to the email. For security reasons, attachments will not be opened. Provide evidence by copying and pasting from your log files or email headers.
- Do not send emails larger than 64 KB (kilobytes) in size (approximately 800 lines).
- Send emails in plain text format. HTML and Rich Text are difficult to process.
- Remove extraneous information (such as non-Cox IP addresses) from the report.
- Do not include trace routes, ping results, or WHOIS information.
Greg
Cox Forum Moderator