Unreliable service
For the past three weeks I have had constant disrupted service. Dozens of times a day some days. I have reset the router so many times I feel like an employee. I have called customer service multip...
Forum Discussion
i feel you it is definitely on cox's end i have been dealing with their escalations department for months now i have had over 20 to 25 techs out i have a bbb and an fcc complaint out and a lawyer on retainer as i work from home i cant afford to lose my job of 8 years due to cox. So i feel you. the techs come out nothing changes it is definitely on cox's end some of it maybe issues in the area but with this many people nationwide complaining about the same issue there is something wrong at the main internet hub for cox in general that over sees everyone nationwide as well. as a former technician i can tell you very seldom does the heat cause these type of outages nationwide. and it also goes down when it rains here too only cable internet company ive seen with these issues
