Unexplained Random Data Spikes
I have been a cox customer for over 4 years and I have never experienced any issues with the service until last month, January 2024. One week before the end of the billing cycle received a text alert...
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The same thing just happened to me! From 1/24 to 1/30 the highest amount of data I use is 25, then all of a sudden on 1/31 it spikes to 262GBs in 1 day, the next day it's 249, then 166, and 130! Before the 31st it never went past 50GBs, but all of a sudden it's 3-5 times that in 4 days! They need to fix this crap because nothing has changed in my household, yet here I am already over 50% of my data usage! None of the last 3 months shows that I've exceeded 500GBs in each month (Oct: 333GBs, Nov: 270GBs, Dec 464GBs), and now all of a sudden I've exceeded 500 in 2 days?! Hell no!
Edit: Only change that has happened is that I've connected a cat8 cable to my docking station, but that should not be causing a 200GB+ change per day!
I just last week completed a test between Cox Data monitoring, and my Router Data Monitoring, and Cox is as Precise as you can get. Additionally, Cox is checked by a third party for accuracy and it 99.9% accurate.
