Hi @DHM,
I am so very sorry to learn of your email troubles and I'd like to help. You can go to Cox.com, sign in to your account and click on the envelope on the right side at the top, or you can type in mymail.cox.net in the browser bar. Either one will get you to your email inbox. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal S.
Cox Support Forum Moderator
