Unable to log in to Cox when my VPN is on
I'm using ExpressVPN, and when using it, I'm unable to log in to my Cox account. If I turn the VPN off, I can log in. Is there a setting I can change on my Panoramic Gateway that will allow me to log...
Forum Discussion
I've contacted ExpressVPN and am trying the different things they suggest. I'll post again here when I reach the end of the line with ExpressVPN.
ExpressVPN told me today that they're unable to solve the problem on their end.
Hello, due to security reasons. We do restrict access to accounts with IP addresses outside the US. It may be that the VPN in use, may have a path outside the US.
Yes, that could be the problem. I live in Los Angeles, though, and I'm choosing Los Angeles as the location for the ExpressVPN server I'm using.
Although you may have selected Los Angeles, you would still want to verify the route the IP is taking. If any of the IP's are located outside the US. Our server will still see it as inbound from outside the US.
