Unable to log in to Cox when my VPN is on
I'm using ExpressVPN, and when using it, I'm unable to log in to my Cox account. If I turn the VPN off, I can log in. Is there a setting I can change on my Panoramic Gateway that will allow me to log...
Forum Discussion
I'll just say this, as I work in the security and compliance industry, somebody trying to login to an account via VPN is the #1 indicator that somebody is attempting to hack said account.
Good point. I don't know much about VPNs, but I thought that one of the purposes of using one is to protect username and password information when signing in to a website. Not allowing a VPN to access an online account will protect against hackers, but I think preventing a VPN from being used exposes legitimate users to another type of risk.
Services like ExpressVPN can be useful if you need to disguise or otherwise alter the origin of your Internet traffic but they offer no safety what so ever. With respect to login security however, this present a risk of account compromise. If I watch you sign into your account from home then 5 minutes later you're accessing your account Germany I'm going to assume your password is stolen and shut down the account until the problem can get sorted out.
Most providers incorporate layers of security with respect to authentication processes one of which geolocation. The example I described above is a text book case of a phenomenon we call an impossible travel anomaly.
Blocking VPN connections for account authentication is far safer for the user.
