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Jersnav's avatar
Jersnav
New Contributor II
2 months ago

Tucson: cable modem drops connection a couple times a day

Greetings Everyone,  I'm in midtown Tucson and my Arris TM3402A has been losing connection a couple or more times a day for the last couple of months.  I've had two techs visit in the last month, on...
Jersnav's avatar
Jersnav
New Contributor II
2 months ago

 

Thanks for the helpful input!

I'll email the cox support address as suggested and consider getting another tech. 

Here are the upstream levels I can find: