Thank you for the reply!
Here are the upstream numbers:
As far as how the coax gets from the street to the modem:
1) Drop from street arrives at box and then hits what seems to be a filter that was installed by one of the recent techs. Here's a photo of the filter.
2) The coax goes from the filter to this splitter.
The white cable out goes to room with modem. The black goes to another room with a TV cable box.
3) In the room with the modem there is one more splitter.
The silver cable goes to a mini cable TV box. The white to the modem.
So in total it seems like there is one filter and two splitters. Both splitters were replaced by the first tech that came about a month ago.
Hello. I recommend sending us an email with your full name, address, and a brief description of this concern to cox.help@cox.com
Thank you for this recommendation. Someone got back to me quickly after I wrote to that address. They are sending another tech to take a look tomorrow.
