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Ted9753's avatar
Ted9753
New Contributor
9 months ago

Tree trimming

Who do I call at COX Cable so I can schedule them to drop our cable that hangs under a tree, from the power poles to the house, that needs to be trimmed? We live in Omaha, NE. There doesn't seem to be a phone number listed to call for such things.

Thanks

Ted

4 Replies

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  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    Are you asking for Cox to move your drop or trim your trees? I think they can do the former but not the latter.

    • Ted9753's avatar
      Ted9753
      New Contributor

      Asking to get a number to have Cox drop the line and then put it back up.

      • WiderMouthOpen's avatar
        WiderMouthOpen
        Esteemed Contributor

        Pretty sure that would be the same number you call for technical support or anything. I just called and it went right to a person after a few ads.

        1-877-206-4210

        Account Services & Billing

        Monday - Friday, 8 am - 6 pm

        Saturday, Closed

        Sunday, Closed

         

        Retention

        Monday - Friday, 8 am - 9 pm

        Saturday, 9 am - 6 pm

         

        Tech support hours
        24 hours a day, 7 days a week