Forum Discussion

WBP's avatar
WBP
New Contributor

Transfer Service

Why is it so hard to transfer sevrice from one location to another in the same service area.  And why does Cox open a NEW account.  Its has totlally screwed up my online account with COX and no one can seem to help

1 Reply

  • KevinM2's avatar
    KevinM2
    Former Moderator
    Hello, we sincerely apologize for the unfavorable experience, and I understand this has been quite inconvenient for you. For further assistance, please reach out to us at cox.help@cox.com, Facebook or Twitter. We would be grateful for the opportunity to work with you on this. -Kevin M. Cox Support Forum Moderator