Forum Discussion

WBP's avatar
WBP
New Contributor
5 years ago

Transfer Service

Why is it so hard to transfer sevrice from one location to another in the same service area.  And why does Cox open a NEW account.  Its has totlally screwed up my online account with COX and no one can seem to help

1 Reply

  • KevinM2's avatar
    KevinM2
    Former Moderator
    Hello, we sincerely apologize for the unfavorable experience, and I understand this has been quite inconvenient for you. For further assistance, please reach out to us at cox.help@cox.com, Facebook or Twitter. We would be grateful for the opportunity to work with you on this. -Kevin M. Cox Support Forum Moderator