Forum Discussion

ServiceTag's avatar
ServiceTag
New Contributor
3 years ago

Total email nightmare - need some expert's help please!

Out of blue my 4,000 emails from my Cox email IMAP account (Inbox only) end up in my wife's Cox email account Inbox!? Spent 2 days on the phone with Cox (all levels including Tier 2) Tech Support  ...
DavidA2's avatar
DavidA2
Former Moderator
3 years ago
@ServiceTag,

I am truly sorry to hear about the trouble you've had with your email. If you want us to take a look into that for you, we ask that you email us at Cox.help@cox.com with your service address and a link to this forum thread.

David
Cox Support Forum Moderator
  • ServiceTag's avatar
    ServiceTag
    New Contributor
    3 years ago

    Thank you for your response. I just sent email to cox.help@cox.com. all needed info included.

    Hopefully will hear from you soon.

    Thank you.