Forum Discussion

DLabit29's avatar
4 years ago

Tiers of tech support

What are the tiers of on site tevh support?

I hear so many names that I don't know who is the most qualified. 

I hear:


Field tech 


Senior tech

Field specialist 

Network team 

Maintenance team.

Any differences?

2 Replies

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  • bearone2's avatar
    Contributor III

    1, 2, 3....3's the only ones who can really get anything done!!