Forum Discussion

Jcpantoja's avatar
Jcpantoja
New Contributor
2 months ago

The Grinch is Cox

So the Grinch on Christmas Eve is Cox? Cmon Cox, you can do better than this! Ruin Xmas eve? 

  • Hello. Perhaps I can help. What seems to be the issue with the service? 

    • Jcpantoja's avatar
      Jcpantoja
      New Contributor

      There is an outage again for over 2 hours at 92116, Kensington area of San Diego. This happens often and now with family and friends gathering on Christmas Eve enjoying holiday music and movies your company decides to cut corners and allow aged equipment to fail? And not have the right man power to fix this issue right away. There is no storm, no lightning and reason for this long delayed outage. 

      • Allan's avatar
        Allan
        Moderator

        I can certainly understand your concern with service outages. Please feel free to send an email with your full name, address, and a brief description of this concern to cox.help@cox.com 

  • gntnjf's avatar
    gntnjf
    New Contributor III

    Wow I thought I was the only one that was upset about the ruined holiday by Cox. I have told them everyday for the past 6 days about it. I'm in Louisiana.