Forum Discussion

DB1's avatar
DB1
New Contributor
9 months ago

The Connection to the outgoing server “smtp.cox.net” failed

Frustrated…tried texting support but they have no clue. Anyway, can anyone help with this error: Cannot Send Mail The connection to the outgoing server “smtp.cox.net” failed. Additional Outgoing Ma...
Darkatt's avatar
Darkatt
Honored Contributor
9 months ago

Make sure you have the settings, "My server requires authentication" (SSL),  Use same username/pwd as incoming, and use port 465, IF this is an outlook issue. 

If this is an APPLE client issue, remove, and re-add the account, it's a known bug with apple email products.