All these reasons have been given to me by various Cox employees. But that really couldn't explain why I had been given multiple dates, then there was just a no-show (this is the most frustrating part), Utility flags by various companies have been in place since day 5. What is also frustrating is that nobody from the 1-800 Cox Support line or my local Cox office can tell me anything either. Are we just waiting for the contractor to get to me or is there something else? Do you think you can find out what is really going on for the drop cable work order? I just need the straight honest truth. I can give me more details offline if you need them. I did have to sign in to my Cox account to create this Forum account. Thanks for your reply.
Same here. I am at 8 weeks now and not once have I received any info (email, tele, text) from cox on a schedule, work order etc. I also have had multiple chats and calls to support---none of which have given me any results. There is "no work order" info on my cox web page. Twice I have been told my work order was "completed". One of those however then said---it was a 2 part work order etc---why not put that as info on my home page and give me an estimated date? Anyway, I am at the point where I have already looked into satellite service and am close to dropping all cox service this week!!!
