Forum Discussion
Hi LizW, we value your feedback, and we apologize for the delay in burying the cable line. Typically, the technician will place a temporary cable line on the property until a new line can be buried. The property is then marked with spray paint at strategic points during a survey to plan the location of the drop burial. Based on the on-site assessment, some drop buries may require a permit. State and town permit codes vary and may cause a delay in the completion of the drop bury. On some occasions, this can take several weeks. Inclement weather such as rain can also cause a delay in completion. -Kevin M. Cox Support Forum Moderator
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