TERRIBLE upload speeds! Major packet loss!

I'm experiencing the same speed issues, but in Kenner. This is a slight improvement from last week where I was intermittently losing connection completely. My coworker in River Ridge, also on Gigablast, is getting his full upload speeds however. So at least it's not terrible everywhere?

I haven't tried getting a tech here YET because my area "is experiencing an outage"...  And if I get another support person telling me to reset my modem, I will also lose it. Even so, seems like you've been able to get at tech out and it hasn't made a difference. I'd like to believe that once this "outage" is resolved, the upload will go back to normal, but considering I've had problems in the past, I doubt this will fix the packet loss at least for my location.

I've been suffering from intermittent packet loss since last year. I went through all the same bs that you've gone through with them not seeing problems on their end. Two technicians and a cox truck doing maintenance on the pole that runs to my house hadn't made a difference. Well, I actually had packet loss free internet for a few hours after the cox truck left. I just gave up on it after that. Trying to hold out for someone to run fiber to my street one day as well.

rant over

Hope that the situation improves soon.