TERRIBLE upload speeds! Major packet loss!
What in the heck is going on with the upload speeds since after hurricane Ida? I am getting less than 1.75Mbps on a consistent basis. I pay for Gigabit internet with up to 35Mbps upload. I am located...
Forum Discussion
I want a technician to come to my residence to see if anything is wrong with the lines coming into the building but I'm told they want to charge me $75! How is that ok? You can't charge someone for a problem in which you are responsible for Cox.
They won't charge you unless the problem is the fault of your equipment and even then it's rare to be charged. Don't let that stop you from calling for a technician. There are only two possibilities: either it's their equipment and they fix it for free, or it's your equipment and they fix it for $75 which is a great price for on-site repair of personal equipment. Either way you win. Call for a tech.
