Forum Discussion

Mjpearson200p's avatar
New Contributor
7 years ago

Tech support?

How can I reach the tech support team without going through help-desk?  The problem I have isn't in their script and they don't understand the problem that I am trying to explain to them.

I clicked on the e-mail button however, the system immediately sends me to the help-desk.

2 Replies

  • Hi Mjpearson200p, you are welcome to email the Cox Social Media Team at -Becky, Cox Support Forums Moderator