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Mjpearson200p's avatar
Mjpearson200p
New Contributor
7 years ago

Tech support?

How can I reach the tech support team without going through help-desk?  The problem I have isn't in their script and they don't understand the problem that I am trying to explain to them.

I clicked on the e-mail button however, the system immediately sends me to the help-desk.

2 Replies

  • Hi Mjpearson200p, you are welcome to email the Cox Social Media Team at cox.help@cox.com. -Becky, Cox Support Forums Moderator